Frequently Asked Questions

Frequently Asked Questions

Find quick answers about our services. Reach out to us directly for more information!

Find quick answers about our services. Reach out to us directly for more information!

How do I set up my account?

To set up your account, download the app and follow the on-screen instructions. You’ll need to provide your personal information, such as your name, email, and phone number, as well as create a secure password.

What should I do if I forget my password?

If you forget your password, go to the login screen and click on “Forgot Password?” Follow the prompts to reset your password using your registered email or phone number.

Is my financial information secure?

Yes, we prioritize your security. The app uses advanced encryption and security measures to protect your financial information and personal data.

Can I deposit checks using the app?

Yes! You can deposit checks by selecting the “Deposit Check” option in the app. Just take a photo of the front and back of the check and follow the instructions.

How can I track my spending?

The app features a budgeting tool that categorizes your transactions and provides insights into your spending habits. You can view your spending by category and set spending limits to help manage your finances.

What should I do if I see unauthorized transactions?

If you notice any unauthorized transactions, immediately contact our customer support through the app or call our hotline. We’ll help you investigate the issue and take necessary actions to secure your account.

How do I set up my account?

To set up your account, download the app and follow the on-screen instructions. You’ll need to provide your personal information, such as your name, email, and phone number, as well as create a secure password.

What should I do if I forget my password?

If you forget your password, go to the login screen and click on “Forgot Password?” Follow the prompts to reset your password using your registered email or phone number.

Is my financial information secure?

Yes, we prioritize your security. The app uses advanced encryption and security measures to protect your financial information and personal data.

Can I deposit checks using the app?

Yes! You can deposit checks by selecting the “Deposit Check” option in the app. Just take a photo of the front and back of the check and follow the instructions.

How can I track my spending?

The app features a budgeting tool that categorizes your transactions and provides insights into your spending habits. You can view your spending by category and set spending limits to help manage your finances.

What should I do if I see unauthorized transactions?

If you notice any unauthorized transactions, immediately contact our customer support through the app or call our hotline. We’ll help you investigate the issue and take necessary actions to secure your account.

How do I set up my account?

To set up your account, download the app and follow the on-screen instructions. You’ll need to provide your personal information, such as your name, email, and phone number, as well as create a secure password.

What should I do if I forget my password?

If you forget your password, go to the login screen and click on “Forgot Password?” Follow the prompts to reset your password using your registered email or phone number.

Is my financial information secure?

Yes, we prioritize your security. The app uses advanced encryption and security measures to protect your financial information and personal data.

Can I deposit checks using the app?

Yes! You can deposit checks by selecting the “Deposit Check” option in the app. Just take a photo of the front and back of the check and follow the instructions.

How can I track my spending?

The app features a budgeting tool that categorizes your transactions and provides insights into your spending habits. You can view your spending by category and set spending limits to help manage your finances.

What should I do if I see unauthorized transactions?

If you notice any unauthorized transactions, immediately contact our customer support through the app or call our hotline. We’ll help you investigate the issue and take necessary actions to secure your account.

Trusted partners

Trusted partners

Trusted partners

Trusted by the world’s most innovative teams for our excellence.

Trusted by the world’s most innovative teams for our excellence.

Trusted by the world’s most innovative teams for our excellence.

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